Are you current using a Break/Fix plan for computer support in your office?
When something breaks for call for help and wait for them to fix the problem. Computers are machines not much different than a car. What would happen if you didn’t do any routine maintenance on your vehicle? I bet your car would break down more.
Our Remote Managed IT service are the routine maintenance for your computer. These services will help your PC or Server running smoothly just like oil changes and tire rotations help your car.
Server Managed Service
- Patch Management – (Important system updates)
- Automated maintenance
- Server monitoring – (Alerts will be sent to our IT if your server is down) Pretend your server goes down over the weekend. Your employees come into work first thing Monday morning and panic sets in. What do we do, who do we call, how long will we have to wait. Our monitoring servers alerts us within 5 min of a down server.
- Managed Antivirus – Outdated A/V is almost as bad as no protection, we monitor and make sure your Antivirus software stays up to date.
- Health checks – We routinely check the health of your server and will be alerted to most problems before they
- Performance reporting (let’s you know how your server is performing)
Workstation Managed Service
- Patch Management – (Important system updates)
- Automated maintenance
- Managed Antivirus – Outdated A/V is almost as bad as no protection, we monitor and make sure your Antivirus software stays up to date.
- Health checks – We routinely check the health of your server and will be alerted to most problems before they
- Easy Inventory reports of what’s in the system (CPU, RAM, Hard Drive, etc.)
We believe in this service so much we do not require a long term contact to sign. If we need to come on-site to do any maintenance we will credit that months cost towards the on-site visit.